Terms and conditions

1. What rewa is

rewa lets physical stores build and run a points program: customers earn points with their purchases, reach levels and receive benefits at the counter. The account belongs to the business that creates it; in these terms, “you” means that business.

2. Your account

You can sign up with email and password or with your Google account. Registration details must be real and kept up to date. You are responsible for keeping your credentials secret and for everything that happens inside your account, including activity by the people using it at the counter.

3. The program and the points

You define your program's rules: how much each purchase earns, the levels and the benefits. Points determine a customer's level within your program, expire according to your settings and have no monetary value: they cannot be exchanged for money or transferred outside the program.

The benefits you promise your customers are your commercial commitment. rewa is the tool you manage them with, not the party granting them.

4. Plans and payments

rewa has a free plan and paid subscription plans. Charges are processed through Mercado Pago; rewa never sees or stores your card details.

Subscriptions renew automatically until you cancel. You can cancel anytime from Settings: no new charges are made and your account moves to the free plan, keeping your data and your program. Paid plans may include a free trial period; when it ends, if you have not subscribed, your account stays on the free plan.

If we change our prices, we will let you know in advance, before your next charge.

5. Your customers' data

To run the program you upload personal data about your customers, such as their ID number and, if you add them, name, phone, email or date of birth. You confirm that you are allowed to use that data and you commit to informing your customers that they are part of your program. rewa processes that data only to make the program work, as described in the privacy policy.

6. Acceptable use

You may not use rewa for illegal activities, upload people's data without permission, send unsolicited communications, try to access other businesses' accounts or data, or interfere with the operation of the service. If we detect abuse we may suspend the account.

7. Availability and changes to the service

The service is provided as is. We work to keep it available and take regular backups, but we do not guarantee uninterrupted availability or the absence of errors. We may add, change or remove features; if a change significantly affects how you use rewa, we will let you know.

8. Intellectual property

rewa's software, brand and design belong to us. The data you upload (your catalog, your sales, your customers) is yours: you give us permission to process it only to provide the service to you.

9. Closing your account

You can close your account anytime by writing to us. Before closing it you can ask us for a copy of your data. We may suspend or close accounts that breach these terms; except in serious cases, we will warn you first so you can fix it.

10. Liability

To the extent permitted by law, our total liability to you is limited to what you paid for the service in the twelve months before the claim. We are not liable for indirect damages, such as loss of profits or customers, arising from the use of or inability to use the service.

11. Changes to these terms

We may update these terms. If a change is significant, we will notify you by email or inside the app before it takes effect. Continuing to use rewa after that date means you accept the new version.

12. Governing law and contact

These terms are governed by the laws of the Argentine Republic. For any questions or claims, write to contact@tryrewa.com: we read and answer everything.